FAQs

Included?

How much time is included for setup?

TSS Events are held in 6-hour blocks. The 6-hour time slots includes setup and breakdown time.

Yes, you can add it but it is not included.

Do you offer bartending services?

Can I pay for additional set up time?

Yes, as long as there is no event prior to yours. It is $100 for an additional hour and $200 after 12:30am.

Yes, you can add it but it is not included

Do you offer set-up/clean-up assistance?

Do you have a bar?

We do not. Please feel free to bring & serve your own alcohol. However, the sale of alcohol is not permitted.

Are tablecloths included?

Tablecloths are not included. However, they are available for rent.

Do you have a kitchen?

We have a kitchenette, which includes a medium-sized refrigerator with a freezer, a microwave, a sink, and prep tables.

Yes, a microphone is available for rent with the media package. The up-charge is $25.

Do you have a microphone available for rent?

Yes, a TSS representative will be onsite from the beginning to the end of your Event to provide oversight & assist with any questions.

Will there be someone onsite during my Event?

Allowed?

Can I bring in my own food?

Yes, you can! We do not cater, but as an alternative, we have catering partners. Additional information is available upon request.

Can my event run later than 12:30am?

Yes, but the latest time you can end your Event is 1:30am.

Can I bring in a smoke machine?

Smoke machines, or smoking of any kind (besides the hookah we offer), is not permitted in the venue.

Can I bring in a bouncy house?

Yes, you can as long as it can comfortably fit within our venue, and you provide proof of insurance in advance of your Event.

Can I bring in my own tables and chairs?

Yes. A designated number of tables and chairs come with the basic rental, but you are permitted to bring your own.

Are we allowed to decorate?

Yes. However, you cannot use glitter or confetti and you cannot hang up anything on the walls.

Can we charge admission?

No. Admission cannot be charged for any Event held at The Suite Spot.

Can I bring my own DJ?

Yes, you can. Your DJ will have to bring their own equipment; and there is a small cost, if they need to use the sound system at TSS.

Can I bring in hookah?

No. You cannot bring in your own hookah, but TSS has electric hookah available for rent.

Can I bring in a hot plate?

Hot plates or cooking of any kind is not permitted in the venue.

Can we bring a band?

Yes, customers may bring in a band.

Can I have a wedding ceremony at TSS?

Yes, wedding ceremonies & receptions can be held at TSS.

Are pop-up shops allowed?

Yes, pop-up shops can be held at TSS.

Are kid parties allowed?

Yes, children's parties can be held at TSS.

Can I bring my own security guards?

No. When required, the Customer must hire security guards to be provided by TSS.

Can I add anything to my Event after the payment deadline?

You may make requests after the payment deadline, but TSS cannot guarantee that the requests can be met. We strongly suggest that all add-ons be requested no later than a week before the Event.

Can I add anything to my Event after my Event has started?

It is up to TSS discretion, but if we are able to make the accommodations, payment will have to be made in cash.

Can I bring liquor?

Yes. Our Customers can bring in & serve their own liquor (alcohol). However, the sale of liquor (alcohol) is not permitted.

Can we move around the furniture?

Yes. Please feel free to move it when necessary to make your Event successful. However, it must be moved back to its original position before leaving. Please be cautious not to scratch the floor.

Additional Questions

Do you have an Event planner?

We have Event planners that we partner with. Additional information is available upon request.

Do we have to clean up at the end of the Event?

You don't have to do a thorough cleaning. We ask that you throw away all trash in the bags we provide, put them in the designated area, & take out everything you brought into the venue.

When can I stop by?

We typically hold viewings on Wednesdays from 6pm-8pm and on Saturdays from 9am-10:30am. This time may also be used to speak with someone in person regarding an Event.

What if I have a slideshow planned?

If a slideshow is planned, it must be an MP4 file & must be tested prior to Event date. We guarantee access not compatibility.

Do you have cocktail tables?

We do have "Hi-Boy" tables available for rent.

Can I get my deposit back if I change my mind?

Deposits are non-refundable. However, you have up to one-year from your scheduled Event date to reschedule or apply your deposit to a future Event.

How do I connect to the TVs?

A laptop & flash drive may be used to connect. The laptop must have an HDMI port or the appropriate adapter.

Is there someone I can call if I have a question?

Email is an effective way to communicate with us. However, if you need to speak with someone, you may call the Office at 862.279.7300, Option "3" between 10am-2pm EST on Mon-Fri.

Do you have serving trays and sternos?

TSS does not provide wire racks, trays or sternos. However, we do have chafing dishes available for rent.

Do you have a parking lot?

There are two parking lots available as well as limited street parking. Depending on the time of day, there may be a small hourly charge for the parking lots.

When is the final payment due for my Event?

Final payment is due 2 weeks before the day of the Event.

If I run into an issue on the day of my Event, is there someone I can call?

There will be a representative onsite on the day of your Event. However, if an issue arises prior to arriving at the venue, you may call 862.279.7300, Option "0".

How much is the deposit?

The security deposit is $200 with the exception of Friday and Saturday night, for which the deposit is $300.

Who sets up the tables and chairs?

For a basic rental, the Customer is responsible for setting it up. However, Setup Assistance is an option that can be added. If the Customer opts for the Premium Package, table & chair setup is included.

Will my Event be canceled if final payment is not paid by due date?

TSS may cancel your Event. However, that is not an option we want to exercise. If for some reason it cannot be paid on time, we recommend you call the office ASAP to discuss if an option is available.

How long after my Event will I receive my Deposit refund?

Assuming no issues during Event, your Deposit will be refunded within 7 business days after your Event. It may take additional time for the refund to appear on a credit card.